03 · 5 min · 3 steps
Daniel clears a site queue
Daniel Kiptoo · Reviewer · Affordable Housing Board
A site officer does not “trust the photo”. The queue is geo-routed, edge-checked, and decided with a keyboard.
You are Daniel. Claims from WhatsApp and web land here after edge checks. The list is oldest-first, grouped by site. If you just sent Amina’s WhatsApp delivery, decide that 40-unit door-frame row.
Start on the live screensStep 1 · Daniel Kiptoo · Reviewer
Open the queue
/review
You are Daniel. Click a row in the left list. The right pane is the evidence pack: photo, pin, drift, checks. Change the site / age / check / verification filters — they only reshape this list, they do not hide the decision.
Must be true on screen
- Groups by site name, with a waiting count on each header
- Age dots: grey under 24h, gold over 24h, clay over 48h (clock is 9 Sep 2026)
- Pass/fail chips on the evidence pack — checks, not claim status
Step 2 · Daniel Kiptoo · Reviewer
Decide one claim
/review
Select a Queued or Edge-checked claim. Press A to approve. To query, press Q and type a comment first. To see the hard-fail lock: tick a row whose check dots include clay, then look at Approve selected.
Must be true on screen
- A / Q / R on the keyboard; J / K move without a mouse
- Approve selected disabled, with copy that a hard check failed
- After approve, the row leaves this queue and the count drops
If you just sent Amina’s WhatsApp delivery, her new claim is Kariobangi · 40 units · steel door frame under Mukuru Phase 2.
Step 3 · Daniel Kiptoo · Reviewer
See the site the pin resolved to
/sites/mukuru-phase-2
Open Mukuru Phase 2 (from the claim’s site name, or this step). Geo-resolution is why Daniel — not a random officer — received the queue.
Must be true on screen
- Site coordinates on the map
- Claims and contracts against this site
- Why routing is geographic: the pin belongs to this site’s node
When you finish
You can approve, query or reject with evidence on screen, and you know why batch approve sometimes refuses.